Refund Policy

Last updated: 2026-06-26

⚠️ DRAFT — review and finalize (ideally with the Paddle checkout flow live) before publishing. Legal name below is a placeholder.

1. Free trial and free access to your own data

Installing TabHarbor gives you 14 days of the full product free — no payment method, no account, no automatic charge when it ends. After the trial you keep free, unlimited access to the data you already saved (view, search, restore, export and delete) for as long as you want. This policy applies only to paid Premium and Team subscriptions.

2. No charge without a purchase

Because the trial never collects a payment method, it cannot convert into a paid subscription by itself. You are only ever charged after you deliberately complete a checkout. Subscriptions can be cancelled in one click at any time.

3. 30-day money-back guarantee

If you are charged and are not satisfied, contact us within 30 days of the charge for a full refund of that payment, no questions asked.

4. Subscription renewals

Subscriptions renew automatically (monthly or annually). You can cancel at any time to stop future renewals; cancellation takes effect at the end of the current billing period and you keep access until then. Renewal charges are generally non-refundable except as required by law or under the 30-day guarantee above for the most recent charge.

5. How to request a refund or cancel

Email support@tabharbor.com, or use the receipt/management link sent by our reseller. Payments and refunds are processed by Paddle.com, our reseller and Merchant of Record; refunds are returned to your original payment method.

6. Reseller / Merchant of Record

Purchases of paid plans are handled by Paddle.com, which acts as the Merchant of Record and reseller of TabHarbor. Paddle's Buyer Terms also apply to your purchase.

7. Contact

TabHarbor. Email support@tabharbor.com.